Account Information
How do I change my account information?
Under “My account” link at the top right of the page, you can edit passwords, addresses and shipping information.

Purchases
When or how do I receive my purchased file?
As soon as the paypal transaction and payment is instantly received. You are re-directed to the thank you page containing the download link right below the item purchased. You can also have access to all your account information, including download files under “My account” link located at the top right of every page.

If for any reason, you don’t see the link, bypassed it or don’t receive the confirmation page at all, you will receive a receipt of purchase with the download link once the order is received and verified by paypal. Receiving the email receipt should be within a few hours but no longer than a day.

International purchases or outside the USA
Currency exchange fees are added to the transactions you make trough paypal, here is how to reduce those charges.  http://takenx.com/?p=2158

For claims, technical support or any inquiries please use the contact page.